Services

Support & Maintenance

Valor can help you in various ways, starting from the support of solutions that leverage open-source technologies up to the scale of your enterprise-level systems and the transformation of your customer service artificial intelligence (AI).

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Cloud consulting & team training

System audit & workloads setup

Infrastructure support & maintenance

Enterprise Support

We help enterprise companies modernize their infrastructures and train their employees with new technologies and facilities. If you feel like outdated infrastructures are dragging you down, and you’re unsure if the personnel is ready for change, Valor can help. We’ll safeguard your apps’ security and smooth operations while guiding your team to get along with the renovation.

We’ll start with your current system audit and define the bottlenecks. Then we’ll offer several ways of your legacy system modernization on code and the infrastructure levels. After implementation of upgrades and optimization, we’ll assemble a maintenance team of experts or provide your engineers with an essential knowledge base.

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Support system setup

Chatbot advanced functions

UI and Admin Panel modernization

IT Support Process Setup

We can help you optimize your customer support processes and the efforts of your support team. If you feel like there’s a better way to collect, distribute and resolve user requests, Valor can skyrocket your solution.

We’ve had a great deal of success in automating and advancing the support system for the enterprise-level marketing SAAS vendor. We’ve implemented a complicated chatbot functionality powered by artificial intelligence and provided more accurate ticket allocation. What’s more, now they offer users an extended support knowledge base and unique playbooks for every audience.

Let us automate repetitive support flows and increase users’ satisfaction with advanced AI-based scenarios crafted for your business.

Automate customer support

Technology workshops and training sessions

Bug fixing and troubleshooting

Application development & modernization

Open-Source Support

Valorians are big fans of Open Source Software (OSS) and active contributors. We believe it's important to not just take from OSS but give back with knowledge-sharing, tooling, and professional services. In Valor, you’ll find true experts who know the technology from the inside-out.

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Valor's Traits

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Unique open-source expertise

While most engineers perceive technologies primarily from the consumer’s perspective, Valorians get under the hood and know how the tooling is built. We’ve created many Angular community libraries, including ngx-bootstrap, with hundreds of thousands of users. This unique experience empowers us to find new non-standard ways of how technology can solve your particular business problems.

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Enterprise proficiency

A proven record of successful migrations and modernizations of legacy infrastructures makes Valor ready for this kind of challenge. We know how crucial security is for you alongside innovation, so we move step-by-step, with regular reporting and careful maintenance of project documentation. Lear more about Valor's capabilities for enterprise from the dedicated page.

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Team maturity

The majority of Valor’s engineers have over 4 years of experience in programming and quality assurance. So you entrust the work to masters who do not require additional control and supervision. As self-development and training are part of our company’s culture, every team member has an individual growth plan despite their seniority level.

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Learn how we can help!

Apply for consultation with Valor’s experts and get a quick project evaluation. If you’re not sure where to start from, let’s talk and see what we can do for you!

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